Elgato Video Capture questions & answers

Transfer videos from external devices to a PC
K
Question by KOSTAS
158 views
October 11, 2016

After the file is saved using the Elgato software application, it is unreadable with the prompt that or the file is destroyed or the compression code is unknown.

Stephen Prastman
Answer by Stephen Prastman

Firstly, I would recommend checking the recording settings from within the application. Make sure to select a proper file format (AVI or MP4) and use the standard codecs available within.


If you need additional codecs, then install CCCP codecs: http://www.cccp-project.net/


To attempt a playback for the files, install VLC Media Player as it can play broken files as well: http://vlc-media-player.software.informer.com/

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